1. Leadership Skills
An administrator holds the most authoritative position in the hospital setup. In retrospect, they are expected to lead the workforce to deliver patient health care and satisfaction to the best of their abilities. From overcoming workplace politics to ensuring that the staff members are fulfilling their responsibilities, leadership skills are an absolute must in the administration profession.
This a no brainer- interpersonal communication skills are a must in every profession, it’s even more important in the healthcare field due to day to day interactions with staff workers, doctors, patients etc. To explaining the organizations objectives and policies to explaining full medical procedures, a hospital administrator must be clear and vocal when giving out orders and describing certain situations. Whether it’s via email, a simple phone call or addressing a room full of people, administrators should not only be aware of the words they speak, they should be wary of how to convey it in a respectable manner.
Most aspiring candidates for the post of hospital administrators tend to mention their leadership and team work skills in their cover letters and resumes, the reality is that most people tend to fall short of the necessary skills needed to lead and head the organization as a team leader. In simple terms, a true leader is someone who has the ability to recognize the shortcomings in a certain team member, and makes up for the loss without ever demanding appraisal. The true spirit of a team leader is to hold the workforce up when things tend to fall apart. Rigid and stern attributed people seldom perform well as a team leader.
4. The Ability to Mentor
Providing useful insight and advice is one of the most fulfilling aspects of leading an organization. As the head of an organization, mentoring skills are a must, as it gives you the opportunity of conveying years of knowledge and experience to a junior making them a valuable asset for the organization in the coming years. Other than that, it encourages you to deliver your best when you see someone looking up to you as a role model. Start small by giving constructive feedback and ensuring a reward system is in place to keep the employees motivated. Likewise, for the IT team, the use of picture archiving and communication system and DICOM should be explained and they should be given the right tools to use them effectively like RIS in healthcare.
5. Problem Solving Skills
As the head of the organization, emergency situations are bound to happen. It is even more common in the healthcare setup, where certain difficult situations can arise that can leave employees stuck at a dead end and they might look up to you for solutions. As an administrator, you need to possess the ability to foresee a certain situation, think fast about a possible solution and possess the confidence to act on it immediately.
6. Ethical Judgement
As the administrative head of the hospital, difficult situations such as dealing with minority groups and avoiding controversial procedures, you need to have a sound knowledge of workplace and medical ethics. You must instill a solid set of rules that the organization functions around, and you must possess the skills to implement it at all costs.
Furthermore, the use of the latest tech is also important. You should know what is PACS, picture archiving and communication system, and how it works.
If you are using a picture archiving and communication system service, do inquire from them to gain knowledge.